Hotel Enkelana

The hotel has a great location; we loved that we could book a room with a big window and a balcony with a view over the lake and mountains. The bed was very comfortable; the room had what we needed. It was nice that the hotel has its own beach area in front of the hotel with sun loungers and umbrellas, with easy access to the bar/ lounge if you want to buy drinks. There are shops very near and the hotel is at one end of the lakeside promenade and there are restaurants, cafes and bars all along the promenade area. Although we didn’t need an accessible property, it is great that the hotel is accessible and Pogradec itself is very flat and accessible and attracts wheelchair users and older people because of this.

My parents stayed at hotel Enkelana and it was an amazing experience from the moment we booked until they left. I reached out to the hotel several times with questions and they were so quick to reply. They took care of everything we needed before they got there, when I asked if I can pay before my parents get there to surprise them, they said yes but it wasn't just that, when my parents got there, the hotel had prepared a nice note for them. Above and beyond customer service! The room was very clean and very very nice. The restaurant in the hotel was very nice and the food was exceptional! My parents mentioned one of the waiters at the hotel restaurant, Arian, and he was amazing! Also, the lady that helped them keep the room clean, Vali. She was amazing as well! My parents were very sad to leave as they felt part of the family there. Thank you, Hotel Enkelana! See you next year when we all come and visit!

Everything was great and a good value for money! The receptionists and the housekeepers were friendly and welcoming. The room was clean and the bed was very comfortable but they could include a kettle and some coffee and tea as most of the hotels do. The breakfast was very poor with limited options. I could never find coffee and sometimes I couldn’t even find petula. Overall it was a nice stay!

We had a wonderful two bed suite with 180 degree views of the lake. Stunning and plenty of room for 4 of us. Great location on the waterfront. Terraces are lovely

Had a suite. It was a lovely huge room. View of the lake was memorising. Balcony to sit and soak it up. Room exactly as shown in the photos. Really enjoyed bein in the room. Fridge in room was great for keeping drinks cool. A/c worked really well. Great shower. Hotel was a good size and had a bar with lovely desserts. With windows shut the room was very quiet. Sound proofing was excellent. Outside there was a lively buss but not like sone resorts in other countries where there is lots of shouting and drunken behaviour. It was a lovely atmosphere of people enjoying themselves respectful of others. So far in Albania that has been the vibe. No traffics noise as road doesn’t run in front of hotel. Car park next to hotel. The location was fantastic. I would definitely stay again and recommend to others despite a few negatives.